Shipping and Returns Policy

Shipping and Returns Policy
 
 We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
 
 To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and in the original packaging. You will also need the receipt or proof of purchase.
 
  
 
 To start a return you can contact us
 
 If you have any questions, you can contact us at any time
 
 damage and problems
 
 Please check your order upon receipt and contact us immediately if the item is defective, damaged or you receive the wrong item so we can investigate and resolve the issue.
 
 Exceptions / Disposables
 
 Certain types of items cannot be returned, e.g. B. Perishable goods (like groceries, flowers or plants), customized products (like special orders or personalized items) and personal care products (like beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your particular item.
 
 Unfortunately we cannot accept returns of sale items or gift cards.

 Exchange
 
 The quickest way to ensure you get what you want is to return the item you have and, after accepting the return, make a separate purchase for the new item.
 
  European Union 14 days cooling off period
 
 Notwithstanding this, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days without giving any reason. As described above, your item must be in the same condition in which you received it, unworn or unused, with tags attached and in the original packaging. You will also need the receipt or proof of purchase.
 
 Refunds
 
 We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If approved, you will automatically receive a refund to your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund.